Fresh Jobs at Bumpa

Job Details

Key Responsibilities:

• Mobile App Development:
• Design, develop, and maintain high-quality, performant React Native mobile applications for iOS and Android.
• Build robust ecommerce features (shopping carts, product listings, search, payment integrations, order management, etc.).
• Optimize mobile experiences for speed, responsiveness, and intuitive navigation.
• Collaboration and Best Practices:
• Collaborate closely with product, design, and backend teams to deliver exceptional mobile features.
• Establish and champion React Native development standards and coding practices.
• Mentor and guide junior mobile engineers, fostering a growth-oriented environment.
• Integration and APIs:
• Integrate mobile applications with backend systems, RESTful APIs, and third-party services.
• Handle authentication, data synchronization, and offline capabilities.
• Testing and Troubleshooting:
• Design and implement thorough unit, integration, and UI tests.
• Proactively debug and resolve complex issues in a timely manner.

Requirements

You Have:

• 5+ years of hands-on React Native development experience with a proven track record of shipped apps.
• Deep understanding of core JavaScript concepts, React components, and state management.
• In-depth knowledge of iOS and Android development principles and SDKs.
• Experience with ecommerce-related technologies (payment gateways, recommendation systems, etc.).
• Experience with TypeScript.
• Familiarity with agile development methodologies.
• Experience with mobile testing frameworks and CI/CD pipelines.
• Experience building mobile apps powered by GraphQL APIs.
• Contributions to open-source React Native projects.
• A strong user-centric mindset and focus on delivering outstanding UI/UX on mobile platforms.
• Ability to work independently and take ownership of complex features.
• Excellent communication and problem-solving skills.
• Passion for staying up-to-date with the latest trends in mobile and ecommerce development.

Benefits

• Competitive salary
• Paid annual leave
• A supportive and collaborative internal culture.
• Diverse, smart, and talented co-workers.
• A collaborative, fun work environment where laughing and learning go together.
• Opportunities for Growth

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Job Details

• Develop, implement, and manage operational policies and procedures that underpin the core functions of the Bumpa platform.
• Oversee the day-to-day operations, including but not limited to finance, human resources, Legal, and facilities management.
• Collaborate with department heads to identify areas for process improvement, cost reduction, and resource optimization.
• Analyze and interpret data and metrics to drive informed decision-making and operational enhancements.
• Lead cross-functional teams and ensure effective communication and collaboration among departments.
• Establish objectives and key results (OKRs) and regularly evaluate performance against these metrics.
• Support strategic initiatives and projects aimed at scaling our platform and enhancing Business Owners experiences.
• Manage compliance and risk management efforts, ensuring Bumpa operates within legal and regulatory frameworks.
• Develop and maintain budgets, allocate resources effectively, and ensure fiscal responsibility.
• Foster a culture of continuous improvement and innovation within the organization.
• Lead, mentor, and develop the operations team, ensuring they have the necessary skills and tools to succeed.

Requirements

• Bachelor's degree in business administration, operations management, or a related field (Master's degree preferred).
• 5-7 years of experience in a senior operations role in commerce or payments, with a proven track record of leading operational improvements.
• Strong analytical and data-driven decision-making skills.
• Excellent leadership, interpersonal, and communication skills.
• Proficiency in project management and change management.
• Knowledge of relevant legal and regulatory requirements.
• Strategic thinking and the ability to align operational efforts with organizational goals.
• Ability to drive distribution efforts and team growth.

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Job Details

• Onboarding & Support: Proactively guide and nurture new customers through the onboarding process via phone calls and email, ensuring a positive first experience with Bumpa.
• Trusted Advisor: Become a trusted advisor for assigned merchants. Understand their business, competitive landscape, and champion how Bumpa can help them succeed.
• Consultative Selling: Uncover customer needs and pain points, demonstrating how Bumpa's solutions can add value to their business.
• Teamwork: Collaborate internally with a team of Merchant Success managers to drive engagement and retention across the entire merchant base.
• Merchant Advocate: Be your merchant's internal advocate by escalating their needs and requests to product teams and ensuring their feedback is actioned.
• Proactive Problem Solving: Identify potential problem areas before they become major issues.
• Performance Tracking: Maintain accurate records of your activities and contribute to team success by meeting and exceeding sales and successful onboarding goals.
• Customer Service Excellence: Maintain consistently high standards in handling customer calls.
• Additional Responsibilities: Be prepared to take on any other tasks or projects assigned by your Line Manager.

Requirements

• Bachelor's degree in any related field
• 2-3 year of experience in a sales or customer service role (B2B preferred)
• Proficiency in cold calling techniques and email outreach
• Self-starter, entrepreneurial, proactive, hungry, passionate, tech-savvy, & quick to learn in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong understanding of consultative selling techniques and building value propositions.
• A desire to work closely with customers in sometimes tough situations
• A passion for providing exceptional customer service and exceeding expectations.
• Strong data analysis skills with a commitment to meeting and exceeding performance metrics
• Experience using Freshdesk CRM tool, Slack, and Google Suite would be an advantage

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Job Details

Key Responsibilities:

Architecture and Design:

• Collaborate with product teams to understand requirements and translate them into robust technical designs.
• Design and develop highly scalable, secure, and performant fintech applications.
• Promote best practices in software design, testability, and maintainability.

Development:

• Write clean, well-structured, and efficient code in relevant programming languages (e.g., Laravel PHP, Nodejs, Python, etc.).
• Implement and integrate cutting-edge fintech solutions, potentially including payment gateways, risk modeling systems, or financial reporting tools.
• Utilize cloud-based technologies effectively (e.g., AWS, Azure, GCP).

Testing and Debugging:

• Design and implement unit and integration tests to ensure code quality and robustness.
• Actively participate in troubleshooting and resolving complex technical issues.
• Continuous Improvement and Innovation:
• Stay current on emerging fintech trends and technologies.
• Contribute to improving code quality, development processes, and system optimization.
• Mentor and guide junior developers, fostering a culture of knowledge sharing.

Requirements

You Have:

• 5+ years of hands-on software development experience within the fintech industry.
• Deep understanding of software development principles, design patterns, and algorithms.
• Proficiency in at least one modern programming language (e.g., Laravel PHP, Nodejs, Python).
• Experience with relational and/or NoSQL database technologies.
• Experience with agile development methodologies.
• Knowledge of financial regulations and compliance standards (e.g. PCI DSS, SOC2).
• Experience with blockchain, AI/ML, or other emerging fintech technologies.
• A strong sense of ownership and accountability.
• Passion for solving complex problems in the financial space.
• Excellent analytical and problem-solving skills.
• Thrive in a collaborative and fast-paced environment.
• Excellent communication skills, able to work effectively across cross-functional teams.