IT Administrator at Ascentech Services Limited

Responsibilities

• Maintaining the IT environment.
• Installing, configuring, and maintaining hardware and software [including] peripherals.
• Monitoring network performance and security to identify and troubleshoot any problems.
• Performing regular backups of data and ensuring data recovery procedures are in place.
• Upgrading existing systems and implementing new technologies as needed.
• Responding to user inquiries and requests regarding technical issues.
• Providing technical support to employees, such as troubleshooting software and hardware problems.
• Creating user accounts and managing access rights.
• Implementing and maintaining security protocols to safeguard the organization's IT infrastructure from cyber threats.
• Monitoring system activity for suspicious behavior.

Requirements and skills

• BSc or HND in computer science, Information Technology, or any relevant discipline
• Minimum of 4 years of proven experience
• A strong understanding of network protocols (TCP/IP, DNS, DHCP) and network hardware (routers, switches) is necessary.
• Experience with installing, configuring, and troubleshooting hardware and software.
• Knowledge of security best practices and experience implementing security protocols to protect against cyberattacks.
• Strong analytical and problem-solving skills to diagnose and resolve complex technical problems.