Jobs at Ascentech Services Limited

Responsibilities

• Maintaining the IT environment.
• Installing, configuring, and maintaining hardware and software [including] peripherals.
• Monitoring network performance and security to identify and troubleshoot any problems.
• Performing regular backups of data and ensuring data recovery procedures are in place.
• Upgrading existing systems and implementing new technologies as needed.
• Responding to user inquiries and requests regarding technical issues.
• Providing technical support to employees, such as troubleshooting software and hardware problems.
• Creating user accounts and managing access rights.
• Implementing and maintaining security protocols to safeguard the organization's IT infrastructure from cyber threats.
• Monitoring system activity for suspicious behavior.

Requirements and skills

• BSc or HND in computer science, Information Technology, or any relevant discipline
• Minimum of 4 years of proven experience
• A strong understanding of network protocols (TCP/IP, DNS, DHCP) and network hardware (routers, switches) is necessary.
• Experience with installing, configuring, and troubleshooting hardware and software.
• Knowledge of security best practices and experience implementing security protocols to protect against cyberattacks.
• Strong analytical and problem-solving skills to diagnose and resolve complex technical problems.

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Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with key clients, understanding their business needs, challenges, and goals. Serve as the primary point of contact and trusted advisor for clients, ensuring exceptional service delivery and customer satisfaction.
• Account Growth and Retention: Identify opportunities for account growth, upselling, and cross-selling of IT products and services. Develop and implement strategies to maximize revenue and profitability from existing client accounts. Drive customer retention through proactive engagement and problem-solving.
• Strategic Account Planning: Develop and execute strategic account plans for key clients, aligning with their business objectives and IT needs. Identify opportunities for collaboration, innovation, and value-added services to enhance client relationships.
• Client Communication and Feedback: Communicate regularly with clients to provide updates on projects, services, and industry trends. Gather client feedback, assess satisfaction levels, and address any concerns or issues in a timely and effective manner.
• Collaboration with Sales and Delivery Teams: Work closely with sales teams to identify new business opportunities and support the sales process with account insights and relationship management. Collaborate with delivery teams to ensure successful project implementation and client satisfaction.
• Contract Management: Manage contract negotiations, renewals, and amendments with clients. Ensure compliance with contractual obligations, service level agreements (SLAs), and terms and conditions.
• Performance Monitoring and Reporting: Monitor key performance indicators (KPIs), metrics, and customer satisfaction scores for client accounts. Prepare regular reports, dashboards, and presentations for senior management to assess account health and performance.
• Market and Competitor Analysis: Stay updated with market trends, industry developments, and competitor activities. Conduct competitive analysis and benchmarking to identify opportunities and threats in the market landscape.

Qualifications:

• Bachelor's degree in Business Administration, IT, or related field .
• Minimum of 3 years of experience in account management, client relationship management, or sales in the IT industry.
• Proven track record of building and maintaining strong client relationships, driving revenue growth, and achieving customer satisfaction targets.
• Strong understanding of IT products, services, and solutions. Familiarity with cloud computing, cybersecurity, software development, and digital transformation trends is a plus.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinking, problem-solving, and decision-making abilities.
• Ability to work effectively in a fast-paced and dynamic environment, managing multiple clients and priorities.

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Responsible & Duties

• Assist in the implementation of Health, Safety and Environment best practices in the unit.
• Ensure the up-to-date servicing of fire extinguishers at all time.
• Assist in the implementation and ensuring compliance of all HSE policies.

Requirements/Skills/Qualifications

• Possess HND or B.Sc. in any Social Science discipline.
• HSE training and other related certification.
• Minimum of 2 to 3 years cognate experience preferably on Electrical Safety, fire fighting and prevention.
• Certification as emergency medical technicians (EMT) is preferred
• Working knowledge of firefighting equipment and apparatus
• Knowledge of first aid/CPR methods
• A practical mind and problem-solving ability
• Successful passing of firefighting exams (written, physical, psychological etc.)
• Willingness to follow legal rules and guidelines and firefighting standards at all times
• Great physical strength and stamina partnered with the ability to dress and move quickly
• Patient and cool tempered with the ability to function in a team
• Dedicated and compassionate

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Responsibilities

• Develop and implement distribution strategies to streamline operations and improve efficiency.
• Coordinate with internal teams to ensure accurate forecasting and inventory management.
• Oversee the transportation of products/services to distribution centers and end-users.
• Monitor and optimize distribution costs to maintain budgetary guidelines.
• Collaborate with vendors and third-party logistics providers to ensure timely delivery.
• Evaluate and select appropriate distribution channels to reach target markets effectively.
• Implement quality control measures to ensure products/services meet company standards.
• Analyze distribution data and metrics to identify areas for improvement and implement corrective actions.
• Manage a team of distribution staff, providing guidance, training, and performance evaluations.

Requirements

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field.
• Proven experience in distribution management, preferably in the IT industry.
• Strong understanding of logistics, inventory management, and supply chain processes.
• Excellent communication and interpersonal skills.
• Proficiency in logistics software and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively.
• Leadership skills with the ability to motivate and mentor a team.

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Position Overview

• We are seeking a skilled and experienced Electrical Engineer to join our team and contribute to the successful completion of our projects.
• The Electrical Engineer willbe responsible for designing, implementing, and maintaining electrical systems in our construction projects, ensuring compliance with all relevant regulations and standards.This role requires a detail-oriented professional with strong technical expertise and a passion for delivering high-quality work.

Responsibilities

• Collaborate with architects, project managers, and other stakeholders to develop electrical design plans for construction projects.
• Conduct site visits to assess existing electrical systems and infrastructure, identify potential issues, and propose solutions.
• Design electrical systems, including power distribution, lighting, communication, and security systems, using industry-standard software and tools.
• Prepare detailed electrical drawings, specifications, and cost estimates for inclusion in project proposals and construction plans.
• Coordinate with contractors, subcontractors, and vendors to procure materials and equipment necessary for electrical installations.
• Oversees the installation, testing, and commissioning of electrical systems, ensuring they meet design specifications and performance requirements.

Qualifications

• Proven experience working as an Electrical Engineer in the construction or real estate industry, with a minimum of 4 years of relevant experience.
• In-depth knowledge of electrical engineering principles, practices, and standards.
• Familiarity with the Nigerian Electrical Code, IEC standards, and local building codes.
• Strong analytical and problem-solving skills, with the ability to design creative and efficient solutions.